Cancellation / Refund Policy

We want you to be completely happy with your purchase from the Adventist Book Centre webstore. That’s why we offer 14 days to exchange your goods on purchases made online.

If for any reason, our products fail to meet your expectations please contact us by email at abc.nz@adventist.org.nz, or simply exchange the item instore within 14 days of purchase with a valid receipt, providing the goods are in re-saleable condition.

If the product being returned is faulty, the Adventist Book Centre will meet their obligation to provide a remedy under The Consumer Guarantees Act.

DVDs, CDs & software cannot be returned unless faulty or defective.

Please note that we do not refund shipping costs on ordered products.